FAQsWhat is instasmile

COVID-19 (Coronavirus)

Share this article

The ongoing global pandemic does not affect our global customer service operations and the business continues to operate as normal across the world.

Our robust Operational Excellence framework ensures that at all times we have the highest level of hygiene and infection control standards in operation across the whole business. Our teams adhere to and follow rigorous clinical standards (following World Health Organisation / Government guidelines) as well as wearing the correct Personal Protective Equipment (PPE) such as; gloves, masks, gowns, goggles, and disinfectant as well as using hand sanitisers when handling packages, impressions and final products.

We appreciate your patience and understanding, and we commit to providing the highest customer care and health & safety standards to our valued customers. Please stay safe everyone.