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Yes. We get that you want to know at what stage of the process you are, and that your instasmile is on-track. ...

We offer FREE international shipping to most countries around the world, however, there are some countries that we do not deliver to ...

Take photos of your impression and our team will give it a once over before you send back to us, to check it looks good. Send your photos ...

In rare cases, a package may be returned to us as undeliverable. There are a few reasons why your delivery may have been ...

We track every package that leaves our instasmile office and share the tracking details with you, so it’s rare that ...

We’ll dispatch your instasmile self-impression kit the next working day from the day of purchase (Monday to Friday, ...

You can track the status of your order if you login to your account area on our website. In the UK, you will receive a text from DPD (our ...

You ask,we answer